- Texas Emergency Services Retirement System. P.O. Box 12577, Austin, Texas 78711;
- Via email at i[email protected]; or
- Via fax at (512) 936-3480
Information Act (Government Code Chapter 552), gives the public the right
to access government records. An officer for public information and the
officer’s agent may not ask why a requestor wants them.
If you receive a request for information under the Public Information Act you should act promptly to comply with the law; however, we encourage you to seek legal advice regarding your responsibilities because the receipt of a public information request triggers important deadlines for governmental bodies.
All government information is presumed to be available to the public. Certain exceptions may apply to the disclosure of some information. Governmental bodies shall promptly release requested information that is not confidential by law— either constitutional, statutory, or by judicial decision— or information for which an exception to disclosure has not been sought.
You should also be aware that Government Code § 552.0038 deems confidential the records of individual members, annuitants, retirees, alternate payees, program participants, or persons eligible for benefits from a retirement system from public disclosure. If you believe this provision may apply to requested records, you are encouraged to confer with an attorney to determine whether you must withhold confidential information.
New Training Material 3/9/2018
Be sure to check out these additional sections in the TESRS Online Training Manual that can be found under the Forms & Publications tab, or by clicking on the link here.
We've also provided a how-to training video that can assist you in the steps needed to print and provide benefit statements and estimates to your members.
Please contact our office by email at [email protected] if your members encounter any incorrect information or would like to know more about their service history.
The Texas Emergency Services Retirement System office is sending letters to vested-terminated members (over age 55) throughout our system to encourage them to file for retirement. You would think that these members would jump at the chance to get a check from the State for the rest of their life; however, the response has been slow.
We need your help. If you know any former members who are eligible to retire, please encourage them to file the application with our office.